Careers at Cadwaladers

At Cadwaladers we want the best from our employees, that’s why we provide the best job opportunities.

At Cadwaladers we aim to recruit the greatest staff who give the greatest service to our customers, care and attention to our products and demonstrate a passion for the role by living and breathing SPARKLE (Smile, Positive, Adaptable, Reliable, Knowledgeable, Listen, Enthusiastic).

As an employee of Cadwaladers, sharing the success is a key value of ours. Below are the benefits you can claim by being part of our Cadwaladers family;

  • 50% Staff discount
  • Free hot drinks whilst on duty
  • SPARKLE awards – £20 bonus and recognition internally / externally
  • Sales Challenge wins – £5 bonus for all staff involved
  • Record week sales – £10 bonus for all staff in the store
  • Store Management bonus scheme – Potential of £2000 extra per annum
  • Team Management bonus scheme – In store management team bonus
  • Christmas Night Out – Company contribution to each store
  • Access to Staff Intranet to stay up to date with company news and procedures
  • Staff Facebook page to meet other members of the family in different stores
  • A days paid leave if going to do a day’s work for company charity of the year
  • Childs first day at school leave day (Paid)
  • A week extra leave for getting married (Paid)
  • Gift for new baby being adopted or born
  • Long Service awards – £50 for 5 years, £100 for 10 years
  • Earn as you learn *Core Skills*
  • Extra day off for birthday – in addition to standard holiday
  • £25 payment if any idea is implemented company wide
  • Training and career progression opportunities – Develop your career with us
  • Eligible for Perk Box account upon completion of starter process

for more info on perkbox visit

It’s a bright Career, working with the best people.

Customer Service Host

As a Customer Service Host, you will be welcoming, advising and looking after our customers whilst they enjoy relaxing at our stores. You will ensure our customers have the best experience by maintaining the stores ambience, environment and communication.

The role requires someone with a high level of standards to ensure the shop is clean and comfortable during quiet and busy periods.

Please specify which store and position you would like to apply for.

No Current Vacancies
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General Assistant
Trentham Gardens (Staffordshire)

As a General Assistant, you will be the one of the most important part of our customer’s experience in the store.

You will be making and serving the most exciting ice-cream sundaes, drinks, exquisite food options and delicious cakes.

Please specify which store and position you would like to apply for.

Position Available
Apply Now

Equal opportunities and discrimination policy
We recognise that discrimination is not only unacceptable, it is also unlawful.
Our aim is to ensure that no job applicant or employee is discriminated against, directly or indirectly, on any unlawful grounds.
All job applicants will be considered solely on their ability to do the job.  Interview questions will not be of a discriminatory nature.
Employees who have a disability will receive the necessary help, within reason, to enable them to carry out their normal duties effectively.
This policy will be assessed at regular intervals to ensure that equality of opportunity is afforded to all employees.

As part of our commitment to equality of opportunity, we need to obtain information about the ethnic origins and sex of our employees and job applicants.
This information enables us to examine, by ethnic origin and sex, the distribution of employees across the organisation, and the success rate of candidates for jobs, training, transfer and promotion, according to the type of job.
We hope that employees and job applicants will co-operate by completing the information above, which will help us to assess whether the distribution of employees and the success rate of applicants reflects equal opportunities or reveals possible race or sex discrimination. Any information provided will be kept confidential and will only be used for the purposes detailed above.

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As a Barista you will have prior experience in creating handmade beverages. Your role will require providing excellent customer service whilst crafting our unique range of bespoke coffee, loose leaf tea and hot chocolate options.

You will be required to be efficient to work in other areas of the store when needed and promoting our fantastic food and ice-cream menu. (Barista training can be provided to suitable candidates.)

Please specify which store and position you would like to apply for.

No Current Vacancies
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As a Supervisor, you will run shifts, lead the team and work in a vibrant and challenging environment.

This role will develop your natural leadership skills and provide you with help and encouragement to mature into the role and progress to higher roles if you choose.

Please specify which store and position you would like to apply for.

No Current Vacancies
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A Fresh Tweet

This weekend keep your bellies empty because we are bringing back our most popular offer!🎉🎉 🍦🍨TWO FOR ONE SUNDAES!*…
6:22 PM - 18 Oct 19